Meet the leadership team

Chris Thompson

Head of Operations

Chris Thompson

Chris is an accomplished senior leader with over a decade of experience in operational management, specialising in digital marketing and delivery at scale. At EngineRoom, he brings a strategic yet hands-on approach to streamlining delivery, elevating the customer experience, and driving continuous improvement across the business.

With a background leading large, geographically dispersed teams and managing vendor relationships across Australia, the Philippines, India, and the U.S., Chris is well-versed in scaling operations without compromising quality. His career has been defined by a commitment to efficiency, team development, and a customer-first mindset, making him a natural fit for a data-driven, growth-focused agency like EngineRoom.

Chris Thompson

Areas of expertise & interests

Chris combines strategic leadership and technical expertise to drive operational excellence, streamline delivery, and empower high-performing teams to deliver measurable outcomes for clients.

Areas of expertise

Digital operations management (Websites, SEO, SaaS)
Customer onboarding & experience optimisation
Change management & process transformation
Data-driven performance coaching & KPI design
Cross-functional team leadership
Hobbies and interests

Chris values time with his family above all and loves weekends filled with backyard footy, park outings, and AFL matches. He’s a big believer in balance and enjoys winding down with live sport, music, or a good walk outdoors.

Family
AFL
Music
Outdoors

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Operational excellence begins with clear intent, grows through consistent execution, and thrives because of great people.
Chris Thompson

Chris Thompson

Head of Operations

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